Terms of Service

MIKE'S HOT CHICKEN | Terms of Service

Effective Date: October 14, 2026

Welcome to Mike’s Hot Chicken! By accessing our website, using our mobile application, or placing an order, you agree to the following Terms of Service.

1. Business Information

Mike’s Hot Chicken is operated by Mike’s Hot Chicken, LLC, located at 295 Wyoming Avenue, Wyoming, PA 18644.

Website: https://eatmikes.com

2. Ordering & Payments

All orders are subject to availability and acceptance. Prices, menu items, ingredients, and promotions may change without notice. Applicable taxes and fees are calculated at checkout.

Orders must be paid through an accepted payment method. We reserve the right to decline or cancel orders when reasonably necessary, including for suspected fraud, payment issues, or unavailable products.

3. Cancellations & Refunds

Because our food is prepared fresh, orders generally cannot be canceled once preparation begins.

Refunds, credits, or replacements may be provided at management's discretion, subject to applicable consumer protection laws.

If there is a problem with your order, please contact our restaurant promptly.

4. Food Allergies & Dietary Information

Our kitchen handles common allergens, including wheat, milk, eggs, soy, and other ingredients.

Although we take reasonable food safety precautions, cross-contact may occur. We cannot guarantee that any menu item is completely allergen-free.

Customers with food allergies should contact our restaurant before ordering.

5. Beef Tallow & Ingredients

Mike’s Hot Chicken uses beef tallow in designated cooking processes, including fried chicken, fries, and our signature pan-fried pizza.

Ingredients and preparation methods may vary by menu item. Customers with dietary restrictions should verify ingredients before ordering.

6. Pickup & Delivery

Estimated preparation and delivery times are not guaranteed.

Customers are responsible for providing accurate contact, pickup, and delivery information.

Third-party delivery services may have additional terms, charges, and policies.

7. Promotions & Discounts

Promotional offers may have expiration dates, minimum purchase requirements, product exclusions, or other conditions.

Unless expressly stated otherwise, promotions and discounts cannot be combined.

We reserve the right to correct promotional errors and discontinue offers, subject to applicable law.

8. Mobile App & Accounts

Customers are responsible for maintaining the security of their accounts and providing accurate information.

Unauthorized use, fraudulent activity, or abuse of our ordering systems may result in account restrictions or canceled orders.

9. Privacy

Information collected through our website and mobile app is handled according to our Privacy Policy and applicable law.

Certain services, including ordering and payment processing, may be provided by Toast or other third-party providers under their respective terms and privacy policies.

10. Intellectual Property

The Mike’s Hot Chicken name, logos, branding, photographs, and original content are owned by Mike’s Hot Chicken, LLC, or used with permission.

Unauthorized commercial use is prohibited.

11. Service Availability

We strive to maintain accurate menus, pricing, and ordering availability but cannot guarantee uninterrupted access to our digital services.

We may update, suspend, or discontinue features when necessary.

12. Limitation of Liability

To the extent permitted by applicable law, Mike’s Hot Chicken, LLC is not responsible for indirect or consequential damages arising from use of its digital services.

Nothing in these Terms limits rights or remedies that cannot legally be excluded.

13. Changes to These Terms

We may update these Terms periodically. Updated terms will be posted with a revised effective date. Continued use after the updated terms become effective constitutes acceptance where permitted by law.